Support

Contact Us

For any questions, account help, or technical issues, email digital@nicoleglobal.com. We respond Monday through Friday and aim to reply within one business day.

Common Topics

Signing in

You can sign in with your email and password or with Google. If you forgot your password, use the password reset option on the sign-in screen. If your Google sign-in is not recognized, confirm you are using the same email that was invited to your engagement.

Documents & uploads

Documents assigned to you appear under the Documents section of your portal. You can upload requested files from the Uploads section. Supported file types and size limits are shown at upload time.

Appointments

Scheduled appointments and meeting links appear in the Appointments section. You will also receive email reminders. Please email us if you need to reschedule.

Messages

Use the Messages section to communicate securely with your Nicole Global team. You will receive an email notification when a new message is sent to you.

Billing & payments

Invoices and payment status appear inside your engagement. For billing questions or coupon/promo code issues, email digital@nicoleglobal.com.

Account & data requests

To update your profile, request a data export, or close your account, contact digital@nicoleglobal.com. See our Privacy Policy for details on how we handle your information.

Legal

Review our Privacy Policy and Terms & Conditions for information on how the portal operates and how your data is protected.